Still no luck? we can help!
Submit a ticket and we’ll get back to you as soon as possible.
Home Getting Started What
What are the shipping label requirements?
1 Out of 5 Found HelpfulIt's important to make sure all labels are printed in 4x6 size format. To make your life easier, we highly recommend switching to thermal labels. Make sure the label covers the entire printing area, and that paper labels have no tape over the barcode and are legible. Here's the deal: Thermal labels are mandatory for ShipShop US and PostNL. US...
Read MoreIt's a cinch! Just follow these steps: Log into your ShipShop accountWhip up shipment labels one-by-one or use our Import featureStick the label on your packageDrop it off at one of our locations or schedule a pickup! Piece of cake!
What are account creation fees?
2 Out of 5 Found HelpfulIt's a breeze to get started! Creating an account takes just a few minutes, and it's totally free. So what are you waiting for? Sign up now!
What are the prohibited items?
0 Out of 0 Found HelpfulShipShop follows all US Customs regulations, and we're not licensed to transport dangerous or hazardous items. To make sure your packages move without a hitch, we may randomly open them to check the declared contents. We can't ship the following: personal items, FDA-regulated items, food/beverages, drugs (prescription or not), cosmetics/skin...
Read MoreWhat are the shipping services ShipShop provide?
3 Out of 5 Found HelpfulWe've got you covered! Our services include shipping to the US with USPS and FedEx, as well as store and marketplace integrations and Amazon FBA solutions.We also provide shipping from the US to Canada with Shippora, and domestic shipping within Canada with Canada Post, Canada Post Direct, and UPS. For international shipping, we offer APC Log...
Read More
Submit a ticket and we’ll get back to you as soon as possible.